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Detailed Information

Samuel Mayowa
By Samuel Mayowa
β€’ 9 articles

How Store Subscriptions Work: A Seller's Guide πŸͺ

Welcome to the Alaba Market Seller Platform! To help you manage your store effectively, this guide explains how our subscription plans work, what the limits mean for you, and how to maximize your sales potential. 1. Subscription Plans πŸ“‹ Your subscription plan determines the size and capacity of your store. We offer tiers tailored to different business sizes: - Free Plan (Default): Perfect for getting started. - Paid Plans (e.g., Starter, Pro, Business): Unlock higher limits and features. Each plan comes with two key limits: 1. Max Active Products 2. Max Products Per Category 2. Unlocking the "Queue System" πŸš€ We understand that you might have more stock than your current plan allows you to display at once. That's why we built a flexible Queue System. 🟒 Active vs. Pending Products - Active (Live) Products: These are visible to buyers on the marketplace. They count towards your Max Active Products. - Pending (Queue) Products: These are uploaded to your dashboard but hidden from buyers. You can have unlimited pending products! πŸ’‘ Strategy: Rotate Your Stock You can upload your entire inventory (100+ items) as "Pending". Then, use your "Active" slots to showcase your best sellers. - Sold out of an item? Move it to Pending. - New arrival? Move a pending item to Active. - Example: If your plan allows 20 Active Products, you can keep 50 in your dashboard and choose which 20 are live at any time. 3. The Category Limit To prevent spam and ensure a balanced marketplace for buyers, we enforce a Max Products Per Category limit. - What it means: You cannot fill your entire store with just one type of item (e.g., 50 variations of the exact same charging cable in the "Accessories" category). - Why? Browsing buyers want variety. - How it works: This limit applies to ALL your products (both Active and Pending). If your plan allows "5 Products Per Category", you can only have 5 items total in "Phones", 5 in "Laptops", etc. - Solution: Diversify your inventory! List items across different categories to maximize your reach. 4. Upgrading & Downgrading πŸ”„ - Upgrading: When you upgrade, your limits increase immediately. You can instantly move more "Pending" items to "Live". - Downgrading/Expiration: If your plan expires or you downgrade to a smaller plan, the system will automatically pause your excess active products (moving them to Pending) to match your new lower limit. Your items are safe; they are just hidden until you renew. Ready to grow? Check your "Subscription" tab in the app to see your current usage and upgrade options!

Last updated on Jan 02, 2026

Boost Your Sales: The Ultimate Guide to Product Boosting πŸš€

Want to sell faster? Product Boosting is the most powerful tool in your arsenal. It puts your product in front of thousands of buyers instantly. 1. What does "Boosting" actually do? πŸ€” When you boost a product, you are buying Premium Visibility. Here is exactly what happens: 🌟 Top of Search Results Your product jumps to the top of the list when buyers search for your category (e.g., "iPhone", "Shoes"). While others are buried on Page 3, you are on Page 1. 🎬 The "Reels" Advantage (Viral Reach) This is the game-changer. - Alaba Market has a "Reels" video feed (like TikTok). - Boosted products are guaranteed to appear in every 4th slot of the video feed. - This gives you a massive 25% "Share of Voice"β€”meaning 1 in 4 videos a buyer sees could be yours! 🏷️ The "Featured" Badge Your product gets a special badge that tells buyers: "This is a verified, highlighted deal." This builds trust and increases clicks. 2. How to Boost (3 Simple Steps) πŸ“² Boosting is instantβ€”no approval needed! 1. Select a Product: Go to your store dashboard and tap the product you want to promote. 2. Pick a Plan: Choose how long you want to stay on top (e.g., 7 Days, 30 Days). 3. Pay & Go Live: The system checks your wallet, deducts the fee, and BOOMβ€”your product is boosted instantly. 3. How to Track Success πŸ“Š Don't just guessβ€”measure it! Go to your Business Analytics dashboard to see: - πŸ‘οΈ Views: How many people saw your boosted item. - Clicks: How long people stays on your product details page. Pro Tips for Maximum ROI πŸ’Ž 1. Boost Your Best Photos/Videos: Don't boost a blurry image. Use high-quality visuals to make the most of those premium views. 2. Add a Video: Since boosting guarantees you slots in the Reels Feed, adding a video to your product is the #1 way to get value for your money. 3. Ensure Stock: Make sure you have enough inventory before you boost! Ready to skyrocket your sales? Go to your Dashboard and click "Boost" today!

Last updated on Jan 02, 2026

Homepage Banners: The "Billboard" of Alaba Market 🏟️

If you want massive brand awareness, the Homepage Banner is the ultimate premium spot. It's the first thing every buyer sees when they open the app or website. 1. How it Works: The "Post-Pay" System πŸ›‘οΈ Unlike Boosts (which are instant), Banners are curated to ensure the homepage looks professional. We use a Quality-First Approval Process: Step 1: Application (Free) πŸ“ - You upload your banner image and select a duration (e.g., 1 Week). - No money is deducted yet. Your application just goes to "Pending". Step 2: Admin Review πŸ•΅οΈ - Our team reviews your design. We check for: - High image quality (no pixelation). - Clear text and professional look. - Appropriate content. Step 3: Approval & Auto-Payment πŸ’Έ - If we like it, we click Approve. - At that exact moment, the system checks your wallet and deducts the fee. - Critical: If your wallet is empty when we try to approve, the process will fail, and you will get a notification to top up. - Once paid, your banner goes LIVE instantly! 2. The "Top 20" Exclusive Club πŸ”’ To keep the homepage fast and exclusive, we have a strict limit: - Only 20 Banners can be active at once. - If all 20 slots are full, new approvals are paused until a slot opens up. - This ensures that if you do get a spot, you aren't competing with 100 other banners. 3. Design Requirements 🎨 To get approved fast, follow these rules: - Format: Landscape (Horizontal). - Text: Keep it short! "50% Off Sales" works better than a paragraph. - Link: You can link the banner to your Store Page, a specific Product, or an external link (if verified). Want the spotlight? Design a stunning banner and apply today!

Last updated on Jan 02, 2026

How to Upload Products on Alaba Market πŸ“¦

Uploading products is fast and easy. Follow this step-by-step guide to create a listing that sells. 1. The Basics πŸ“ Tap the "Add Product" button in your specific store dashboard. - Name: Be clear (e.g., "iPhone 13 Pro Max - 256GB"). - Price: Enter the actual selling price. - Condition: - Brand New: Sealed in box. - Tokunbo: Used but imported/clean. - Nigeria Used: Locally used. 2. Advanced Selling Options πŸ’Ό We give you powerful tools to define how you sell: - Price Status: - Fixed: The price is final. - Negotiable: Buyers can make offers. - Selling Option (Target Audience): - Retailer: Selling single units to end-users. - Wholesaler: Selling in bulk to other businesses. - Both: You do it all. - MOQ (Minimum Order Quantity): If you are a Wholesaler, set the minimum number of items a buyer must purchase (e.g., "5 pieces"). 3. Media is King πŸ“Έ - Images: Upload multiple clear photos. Show angles, ports, and accessories. - Video (The Reels Secret): You can upload a short video of the product working. - Pro Tip: Products with videos automatically appear in the Reels Tab, giving you free extra exposure! 4. The "Queue System" (Important!) 🚦 When you click "Create Product", your item does NOT go live immediately if you have reached your plan's Active Limit. 1. Pending (The Backroom): Your product lands here first. You can stash unlimited products here. 2. Live (The Showroom): To make it visible to buyers, toggle the status to "Live". - Note: You can only have as many Live products as your Subscription Plan allows. Checklist for a Perfect Listing βœ… - Clear, descriptive Title. - High-quality photos (no blur). - Video added (for Reels reach). - Correct Category selected. - Accurate Price and Condition. Start listing now and fill up your shop!

Last updated on Jan 02, 2026

The Verified Badge: Build Trust & Sell More πŸ›‘οΈ

In an online marketplace, trust is currency. The Alaba Market Verified Badge (Green Tick) tells buyers: "We have checked this seller, and they are legitimate." 1. Why Get Verified? πŸ† βœ… Buyer Confidence Buyers are 10x more likely to order from a Verified Seller because they know you aren't a scammer. πŸ” Search Visibility Buyers can filter search results to show "Verified Sellers Only". If you aren't verified, you disappear from these results entirely. 🌟 Premium Status Your store profile and product cards get a shiny Green Tick, making your brand look professional and established. 2. Requirements πŸ“‹ You need a valid Government-Issued ID. Accepted documents include: - National Identity Number (NIN) Slip - Permanent Voter's Card (PVC) - International Passport - Driver's License Note: The name on the ID must match your Profile Name. 3. How to Apply πŸ“ 1. Go to Settings: Open your Store Dashboard and navigate to "Store Setting -> Verification". 2. Upload ID: Take a clear, bright photo of your document. Avoid glare! 3. Submit: Tap "Request Verification". 4. The Review Process ⏳ - Timeline: Verification is manually reviewed by our security team. It typically takes 24–48 hours. - Outcome: - Approved: You get the Green Tick immediately. - Rejected: You will receive a notification explaining why (e.g., "Blurry Image"). You can try again. Don't wait. Verify your store today and start building your reputation!

Last updated on Jan 02, 2026

Professional Store Setup: Your Key to Credibility πŸͺ

Buyers on Alaba Market don't just buy products; they buy from Stores. A complete, professional store profile is the fastest way to build trust. 1. Accessing Store Settings βš™οΈ Open your mobile app or web dashboard and tap on "Store Settings" (often the Gear icon βš™οΈ or "Edit Profile"). 2. Essential Fields to Fill πŸ“ 🏷️ Shop Name & Description - Shop Name: Use your real business name (e.g., "Emeka Electronics"). - Description: Tell your story! "We have been selling quality laptops in Alaba Int'l Market for 10 years. We specialize in MacBooks and Gaming PCs." - Tip: A good description helps you show up search results (Google, Bing). πŸ“ Location (Critical) - State & LGA: This is mandatory. Buyers often filter by location (e.g., "Sellers in Lagos"). If you leave this blank, locals won't find you. - Address: Your physical shop address. This reassures buyers that you are real and they can visit you if needed. πŸ“ž Contact Info - WhatsApp Number: Most deals are closed on chat. Ensure this is active! - Alternative Phone: A backup is always good for business. 3. Visual Identity (Branding) 🎨 πŸ‘€ Profile Photo - Use your business logo or a clear photo of yourself (the owner). - Avoid leaving this blank (the default "avatar" looks temporary). 4. "What Do You Sell?" πŸ“¦ - The setup asks: "What do you sell often?" - Be specific (e.g., "Home Appliances, Generators, Solar"). - This helps our algorithm recommend the right categories to you. A complete profile = Higher Trust = More Sales. Spend 5 minutes setting it up today!'

Last updated on Jan 02, 2026

Reviews & Ratings: Your Reputation Engine ⭐

On Alaba Market, your Reputation is your most valuable asset. Positive reviews act as "Social Proof," convincing new buyers to trust you. 1. How Reviews Work πŸ“ - Product-Based: Reviews are attached to specific products. - Verified Purchase: Only users who have actually chatted or transacted with you (or verified buyers) can leave reviews, preventing spam. - Rating: 1 to 5 Stars. - Comments: Buyers can write text and even upload photos of what they bought. 2. Managing Reviews πŸ—£οΈ You are not voiceless! You can manage your reputation proactively. ↩️ Replying to Reviews - Positive Reviews: Always say "Thank you!" It encourages others to buy. - Negative Reviews: Do NOT ignore them. Reply professionally. - Bad Example: "You are lying!" - Good Example: "We are sorry you had this experience. Please message us so we can fix it." - Why? Future buyers see your reply and judge your customer service. 3. How to Get More 5-Star Ratings 🌟 1. Deliver Quality: Ensure the product matches the photo. 2. Fast Communication: Reply to chats instantly. 3. Ask for it: After a successful sale, simply ask: "Please rate us on the app, it helps a lot!" 4. Fake or Abusive Reviews 🚫 If you receive a review that violates our policy (e.g., insults, lies from a competitor), please contact Support. We will investigate and remove it if it breaks the rules. Build a 5-Star Store and watch your sales grow!

Last updated on Jan 02, 2026